Privacy Policy

Last Updated: April 13, 2025

1. Introduction

BrandMatter.org ("we," "us," or "our") is committed to protecting the privacy of your information. This Privacy Policy outlines how we collect, use, and share your personal information when you use our creative design and web development services and visit our website (brandmatter.org).

2. Information We Collect

• Information You Provide Directly:

  • We collect names, email addresses, phone numbers, billing addresses, shipping addresses, payment information, project details, and feedback when you interact with us.

  • This information is collected through contact forms, registration forms, project intake forms, email subscriptions, and online payments.

• Information Collected Automatically:

  • We automatically collect standard website usage data, including IP addresses, browser type, device information, and usage data, through cookies and similar technologies for analytics and marketing purposes.

• Information from Third Parties:

  • We use the Meta Pixel to collect data for marketing purposes.

3. How We Use Your Information

• We use your information to provide design and web development services, process payments, communicate with you regarding projects, send occasional marketing emails about relevant services (with opt-out), and improve our website user experience.

• The legal basis for processing data is primarily contract (for providing services), consent (for marketing emails), and legitimate interest (for website improvement and basic communication).

4. Sharing Your Information

• We share information with payment processors (e.g., Stripe, PayPal) for payment processing, hosting providers (e.g., AWS, Google Cloud) for website hosting, and Meta (Facebook) for marketing purposes.

• Potentially, through hosting providers or payment processors, user data may be transfered internationally. Standard data protection clauses or similar safeguards are in place.

5. Data Security

• We implement security measures, including encryption of sensitive data, secure access controls, and regular data backups, to protect your information.

• No method of transmission over the internet is completely secure, but we implement industry standard security practices.

6. Data Retention

• We retain user data as long as necessary to provide services, comply with legal obligations, and for a reasonable period after project completion for potential future support or reference.

7. Your Rights

• You have the right to access, rectify, erase, and restrict the processing of your personal data.

• To exercise these rights, please contact us at [email address removed].

8. Children's Privacy

• Our services are not directed at children under 13. We do not knowingly collect information from children under 13.

9. Cookies and Tracking Technologies

• We use standard cookies for analytics and marketing purposes. You can manage cookie preferences through your browser settings.

10. Changes to This Privacy Policy

• We may update this policy from time to time. We will post a notice on our website and, for significant changes, may send an email to registered users.

11. Contact Us

• If you have any questions about this Privacy Policy, please contact us:

  • Email: [e-mail]

  • Phone: [phone]

  • Mailing Address: 9104 Paula Drive, Semmes, AL 36575